Toolkits - Call Flow Designer
ThinkEngine's Call Flow Designer is a graphical service creation environment designed to easily allow you to create custom call flows and IVR applications. The Call Flow Designer allow the service provider to go from concept to deployment in record time.
Custom call flows are developed without complicated programming or intricate knowledge of system internals. Developers simply drag functionality modules to the pallet, fill in the blanks, and connect the dots. This systematic approach to development reduces development time and is less error prone than the traditional approach. Service providers are now able to create custom call flows that create the sticky services required to retain customers in today's competitive marketplace. While the Call Flow Designer is simple to use, it is also very powerful. Full control of announcements, recording, and IVR functionality enables even the most sophisticated service to be developed in weeks rather than months. Powerful external connections enable database of web connectivity to provide real time information.
- GUI based programming model
- Full control of VSR1000 capabilities
- Rapid time to service deployment
- Rich external connectivity
Build it yourself or contract development services are available through our professional services organization.
