If you are currently a customer of ThinkEngine Networks or the former Cognitronics Corporation and have an active Maintenance Agreement please login below:

For VSR1000 Technical Support
Phone: (888) 254-1503
Email: CustomerServices@thinkengine.com

For CX Series or McIAS Technical Support
Phone: (203) 830-3560
Email: CXsupport@thinkengine.com

Product Highlights

Unified Platforms for both TDM and IP Networks
VSR 1000 - Voice Services Router
CX Series - Network Media Servers
Toolkits to shorten Application development
Off the shelf Voice Services applications

Solution Highlights

Unified Solutions for both TDM and IP Networks
Conferencing across 1,000's of callers
Operator Assisted to Reservationless
Integrated Billing and Provisioning
Third Party applications available